How Do I Manage My Careseekers Account? – Careseekers

Your Careseekers account is designed to help you manage your support in one place.

From your dashboard, you can keep track of your account details, bookings, workers, messages, invoices, shift notes and more. This makes it easier to stay organised and manage your support arrangements with confidence.

What can I manage from My Care Dashboard?

Your My Care Dashboard brings together the main areas of your account, including:

Manage My Account
Invoices and Approve Hours
My Shift Notes
My Jobs & Contracts
My Messages
My Bookings
My Workers
My Calendar

Each area helps you manage a different part of your Careseekers experience.

Manage My Account

The Manage My Account section is where you can review and update important account information.

Within this area, you can access:

Account Details
Compliance
Provider Details

This is the best place to go if you need to check or update your details, review compliance-related information, or manage provider details linked to your account.

Invoices and Approve Hours

The Invoices and Approve Hours section helps you stay on top of billing and payment-related tasks.

Here, you can:

review invoices
approve hours
check billing information
keep track of payment-related records

This area is helpful when you want to confirm support hours, review an invoice or keep your records organised.

My Shift Notes

The My Shift Notes section gives you access to notes related to your support shifts.

This can help you:

review what happened during support
keep track of important updates
stay informed about day-to-day care or support information

My Messages

The My Messages section is where you can view and manage communication in your account.

This area helps you:

read messages
keep track of conversations
stay connected with workers through the platform

Checking messages regularly can help you stay on top of updates, questions and support-related communication.

My Bookings

The My Bookings section helps you view and manage your support bookings.

From here, you can see bookings by status, including:

Confirmed
Unconfirmed
Cancelled
bookings that may have conflicts

You can also review your bookings and make changes where needed. This makes it easier to stay organised and keep track of upcoming support.

My Workers

The My Workers section gives you an overview of the workers linked to your account.

This can help you keep track of:

the workers you are engaging
current support arrangements
the people involved in your care or support setup

This area can be especially useful if you are working with more than one worker.

My Calendar

The My Calendar section helps you view your support arrangements in a calendar format.

This can make it easier to:

see upcoming support at a glance
keep track of multiple bookings
understand how your schedule fits together over time

For many people, the calendar view is a simple way to stay organised.

Why is it helpful to review your dashboard regularly?

Checking your dashboard regularly can help you:

keep your account details up to date
stay on top of bookings and messages
review invoices and approve hours
track shift notes and support updates
manage workers and support arrangements more easily

Even a quick check-in can help you feel more confident that everything is up to date.

Frequently asked questions

What is My Care Dashboard?

My Care Dashboard is the main area of your Careseekers account where you can manage your bookings, messages, workers, invoices, account details and more.

Where do I update my account details?

You can update your details through Manage My Account, then Account Details.

Where do I approve hours or review invoices?

You can do this in Invoices and Approve Hours.

Where can I see my bookings?

You can view your bookings in My Bookings and see them by status, including confirmed, unconfirmed, cancelled and any bookings with conflicts.

Where can I see my support in calendar view?

You can use My Calendar to view your support arrangements in a calendar format.

Where can I check my messages?

You can view and manage your conversations in My Messages.

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