How Do I Update My Details on Careseekers? – Careseekers

You can update your details by logging in to your Careseekers account, clicking Manage My Account, and selecting My Account Details.

Keeping your details up to date helps make sure your Careseekers account continues to work smoothly.

This can be important if your contact details change, your location changes, or there is other account information you would like to update.

Why should I keep my details up to date?

Updating your details can help make sure:

your account information is accurate
workers can see the right information where relevant
your bookings and support arrangements continue to run smoothly
important communication reaches you without delay

Even small changes can make a difference, especially if you are actively using the platform.

What details might I need to update?

Depending on your situation, you may want to update details such as:

your name
phone number
email address
address or location
your compliance
other account information linked to your profile

Keeping these details current can help avoid confusion and make account management easier.

How do I update my details?

To update your details:

Log in to your Careseekers account
Click on Manage My Account
Select My Account Details
Review your information and make any changes needed
Save the updated details to your account

This is the main area where you can keep your account information current.

When should I update my details?

It is a good idea to update your details if:

your phone number changes
your email address changes
you move house
your contact information is no longer current
you notice something in your account is incorrect

Keeping your information current can make future bookings, communication and account support easier.

What if I cannot update something myself?

If there is a detail you cannot change in your account, or something does not look right after updating it, support may be able to help.

In that case, it is best to reach out and explain what you need changed so the right next step can be taken.

Why does this matter for bookings and communication?

Accurate details help support arrangements run more smoothly. If your information is out of date, it can create confusion around communication, bookings or account-related updates.

Taking a moment to review your details from time to time can help avoid unnecessary issues later.

Frequently asked questions

Can I update my details in my Careseekers account?

Yes. You can log in to your account, click Manage My Account, then select My Account Details to update your information.

What details should I keep up to date?

It is a good idea to keep your name, contact details, address and other relevant account information current.

What if I have changed my email address or phone number?

You should update these details as soon as possible so your account information stays accurate.

What if I cannot change a detail myself?

If something cannot be updated through your account, support may be able to help.

How often should I check my details?

It is worth reviewing your details whenever something changes, or from time to time if you are actively using the platform.

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