You can view and manage your bookings by logging in to your Careseekers account and clicking My Bookings. From there, you can see Confirmed, Unconfirmed, Cancelled and any bookings with conflicts, as well as view your bookings in a calendar and make changes where needed.
Viewing and managing your bookings can help you stay organised, keep track of upcoming support, and make sure the details of each arrangement are clear.
What can I view in my bookings?
In your bookings area, you can review details such as:
- upcoming support
- past bookings
- booking dates and times
- the worker linked to the booking
- the status of the booking
This gives you a simple way to keep track of your support arrangements and see what has been scheduled.
How do I view my bookings?
To view your bookings, sign in to your Careseekers account and click on My Bookings.
From here, you will be able to see bookings by status, including:
- Confirmed
- Unconfirmed
- Cancelled
- bookings that may have conflicts
This area also makes it easier to manage your bookings. You can view your bookings in a calendar and make changes where needed.
Why might I need to manage a booking?
You may need to manage a booking if you want to:
- check the details of upcoming support
- confirm dates and times
- review past support arrangements
- see whether a booking has changed
- keep track of what has been scheduled
This can be especially helpful if you have ongoing support or more than one booking in place.
What should I check when reviewing a booking?
When reviewing a booking, it can help to check that:
- the dates are correct
- the times are correct
- the support matches what was agreed
- the booking is linked to the right worker
- the arrangement still reflects your needs
A quick review can help pick up any issues early and keep things running smoothly.
Can I make changes to a booking?
Yes. If your needs change, you can review your bookings in this area and make changes where needed.
This gives you a simple way to keep your support arrangements up to date and make sure they continue to reflect your needs.
What if I have more than one booking?
If you have more than one booking, your account can help you keep track of each arrangement. This can make it easier to stay organised, especially when support is ongoing or scheduled across different days and times.
Viewing your bookings in a calendar can also make it easier to see how different supports fit together.
What if something does not look right?
If a booking does not look right, start by reviewing the details carefully. Check the date, time, worker and support information to see what may have changed.
If something still seems incorrect, the next step will depend on the issue. You may need to review the related timesheet, booking change, or contact support for help.
Frequently asked questions
Can I see all my bookings in my Careseekers account?
Yes. Your account allows you to view your bookings and review the details of each arrangement.
Can I check confirmed, unconfirmed and cancelled bookings?
Yes. In My Bookings, you can see confirmed, unconfirmed and cancelled bookings, as well as any bookings that may have conflicts.
Can I view my bookings in a calendar?
Yes. You can view your bookings in a calendar to help you stay organised.
Can I manage more than one booking at a time?
Yes. If you have multiple bookings, your account helps you keep track of them in one place.
What if my booking details do not look correct?
Check the details carefully first. If something does not seem right, review the related arrangement and take the appropriate next step.
Find Disability Support Workers
Read: How Do I Make a Booking on Careseekers?
Read: How Do I Change or Cancel a Booking on Careseekers?
Read: What Happens If My Booking Changed but the Support Still Went Ahead?
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