Pricing on Careseekers

We keep our admin fees low so you can get more hours of care for less.

Whether you are using NDIS funding, Support at Home funding, paying privately, or using another approved payment arrangement, Careseekers gives you clear visibility over worker rates before you book.

Hourly rates on Careseekers

All workers on Careseekers are independent and set their own hourly rates.

That means you can:

• view rates before booking
• compare workers more clearly
• speak directly with workers
• negotiate a rate that fits your budget and support needs

The final rate depends on the worker, the kind of support involved, and the arrangement you agree on together.

Careseekers fees

Careseekers charges an admin fee of 10% (GST excl.) to individuals using the platform.

Admin fees may be higher for:

• provider partners
• agency-managed NDIS participants

If you are arranging support through an organisation or need a different setup, contact us so we can help you work out the right arrangement.

Using funding on Careseekers

You can use Careseekers with:

• NDIS funding
• Support at Home funding, where your approved provider agrees to pay Careseekers for eligible services delivered through the platform
• private payment

The way payment works depends on the type of funding you are using and who is responsible for approving and paying invoices.

Support at Home and pricing

If you are using Support at Home, your approved provider needs to agree to pay Careseekers for eligible services delivered through the platform.

Support at Home is the current in-home aged care program. If you previously used a Home Care Package, this now sits under the Support at Home system.

Why people choose Careseekers

Many people use Careseekers because they want:

• more visibility over rates
• more choice over who provides support
• more flexibility around schedules and arrangements
• a simpler way to compare workers before committing

Frequently asked questions

Do workers set their own rates on Careseekers?

Yes. Workers are independent and set their own hourly rates.

Can I negotiate rates with a worker?

Yes. You can speak directly with a worker and agree on a rate that fits your budget and support needs.

What is the Careseekers admin fee?

Careseekers charges an admin fee of 10% (GST excl.) to individuals using the platform.

Is the fee the same for everyone?

Not always. Fees may be higher for provider partners and agency-managed NDIS participants.

Can I use Support at Home funding on Careseekers?

Yes, in many cases. Your approved provider needs to agree to pay Careseekers for eligible services delivered through the platform.

Can I use Careseekers for private support?

Yes. You can use Careseekers for privately paid support as well as funded support.

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Read: What Funding Can I Use on Careseekers?