Careseekers

Finding and Engaging a Care/Support Worker

• Can I choose my own worker?
• How do I request a care worker?
• Posting a Job
• Choosing the perfect Care/Support Worker
• How Careseekers is Different to an Agency
• Meet and Greets

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Managing your Careseekers Account

• Compliance Made Easy for Careseekers
• Account Details
• Provider Details

Our Care Workers

• Mealtime Management Policy and Procedure
• Safely engaging a worker through the Careseekers platform
• Reference Check Questions
• Police Checks: Everything you need to know
• Rate and Review your Care/Support Worker

Fees and Payments

• Pricing on Careseekers
• What Funding can be used?
• Paying your Workers
• Self managing your Home Care Package
• Approving Invoices

Support for Careseekers

• Support at Home – What You Need to Know from 1 November 2025
• Code of Conduct
• Feedback and Complaints
• Submitting an Incident Report
• Insurances
• Administration of Medication by Workers