Yes, insurance matters when you are choosing a support worker.
If you are using Careseekers, there is good news. Workers delivering services through the Careseekers platform are covered by insurance provided by Careseekers. That means you do not need to worry about asking workers to organise their own separate insurance for work completed through the platform.
Why insurance matters
When someone is providing support in your home or community, insurance is an important part of peace of mind.
It helps add protection if something goes wrong while support is being delivered. For example, if:
- a person receiving support is injured
- property is damaged
- a worker is injured while providing support
For many individuals and families, this is an important part of feeling confident when choosing an independent worker.
How insurance works on Careseekers
On Careseekers, workers are independent contractors. Even so, insurance is provided for services that are:
- arranged through Careseekers
- invoiced through Careseekers
- paid through Careseekers
This means that when you book and pay for support through the platform, insurance cover is already built into the arrangement.
What insurance does Careseekers provide?
Careseekers provides insurance cover for workers delivering services through the platform, including:
- public liability insurance
- professional indemnity insurance
- personal accident insurance
This helps protect both the person receiving support and the worker while services are being delivered through Careseekers.
What this means for you
If you are choosing a support worker through Careseekers, insurance is one less thing to worry about.
You can focus on what matters most:
- finding someone with the right experience
- making sure they have completed the right checks
- choosing a worker who feels like the right fit
- arranging support with confidence
Insurance is one part of choosing the right worker
Insurance matters, but it is not the only thing to look for.
It is also important to consider:
- police checks
- NDIS Worker Screening
- qualifications where needed
- relevant experience
- communication
- reliability
- personal fit
The right support worker is not just someone who is covered. It is someone who can provide the right support in a safe, respectful and reliable way.
Frequently asked questions
Does Careseekers provide insurance for workers?
Yes. Careseekers provides insurance cover for workers delivering services through the platform.
Do workers need their own insurance if they use Careseekers?
For services arranged, invoiced and paid through Careseekers, insurance is provided through the platform.
Are Careseekers workers employees?
No. Careseekersworkers are independent contractors.
Why is insurance important when choosing a support worker?
Insurance helps provide added peace of mind when support is being delivered in your home or community.
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