How Do I Complete the Personal Emergency and Disaster Plan on Careseekers?

The Personal Emergency & Disaster Plan in your Careseekers account allows you to document important information that helps workers respond appropriately in an emergency.

This plan provides guidance about what to do in situations such as medical emergencies, environmental risks or unexpected events. Recording this information helps workers understand how to act quickly and safely if an emergency occurs during support.

Completing this document can also support record-keeping requirements associated with NDIS or Support at Home funded services, where emergency planning may be part of care documentation.

Key points

The Personal Emergency & Disaster Plan allows you to:

• record important emergency contacts
• outline steps workers should follow in an emergency
• document risks that may require specific responses
• provide clear guidance so workers know how to act quickly and safely

Where do I complete the Personal Emergency & Disaster Plan?

To complete the plan:

1. Log in to your Careseekers account
2. Go to My Care Dashboard
3. Click Manage My Account
4. Select Compliance
5. Open Personal Emergency & Disaster Plan

From here you can complete or update the form.

What information should be included in the plan?

The Personal Emergency & Disaster Plan may include information such as:

• emergency contact details
• instructions for medical emergencies
• evacuation considerations
• important health or safety information
• steps workers should follow if something unexpected occurs

Providing clear and practical information helps workers understand how to respond appropriately in urgent situations.

Can I update the emergency plan later?

Yes. The Personal Emergency & Disaster Plan can be updated whenever circumstances change.

You may wish to update the plan if:

• emergency contacts change
• health conditions change
• new risks are identified
• living arrangements change

Keeping this information current helps ensure workers always have accurate guidance.

Do workers have access to the emergency plan?

Yes. Compliance documents form part of the worker contract, which means workers can review the relevant information before providing support.

This helps ensure workers understand the emergency procedures connected to the support arrangement.

Frequently asked questions

Where do I complete the Personal Emergency & Disaster Plan?

You can complete it through My Care Dashboard → Manage My Account → Compliance.

Why do workers need this plan?

It provides guidance on how to respond in emergency or unexpected situations.

Is this relevant for NDIS or Support at Home funded services?

Yes. Maintaining emergency planning documentation can support care planning and compliance requirements associated with funded services.

Can I update the plan later?

Yes. You can update the plan at any time if circumstances change.

What type of emergencies should be included?

Medical emergencies, environmental risks, evacuation procedures and other situations where workers may need clear instructions.

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Read: How Does The Compliance Section Work on Careseekers?

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Read: How Do I Report a Safety Incident on Careseekers?