Working with us at Careseekers - FAQs

When can I expect to start working?

Once your profile is complete and live on our website, people looking for care and support workers will start contacting you.

You can also start applying for available jobs.

What if I can only work for a couple of hours a day or week?

That’s no problem. It is very likely that there is someone looking for a care worker for a couple of hours a day or week.

Where are the jobs located?

Everywhere! The location of jobs will be stated on the job description.

Do I need a car to register on the Careseekers platform?

No. However some jobs will require workers who drive. The person needing a worker will specify if the worker must drive, and if they must have their own car. Cars used for work must have all correct insurances. Visit an insurance dealer for an accurate quote and more information.

What insurances do I need to work as an independent contractor?

Care and support workers working and paid through the Careseekers platform are covered by a public liability insurance policy placed by CGU and a personal accident insurance policy placed by CHUBB.

Public liability insurance covers any injury you cause to the person you are providing care or support to, or their property.

Personal accident insurance covers any injury you experience while providing care and support work.

If you advise that you drive and can support clients this way, you must provide confirmation of your CTP. 

For further details on this insurance policy, including any exclusions, click here. For a detailed copy of this policy, please email info@careseekers.com.au.

Workers are also covered by personal accident insurance, put in place through a partnership with Roobyx.

How is Careseekers different to a care agency?

Careseekers is not a care agency. Rather, we are an online platform bringing together people needing care and support workers with care and support workers looking for work.

You do not work for Careseekers. Rather you work as an independent contractor who is engaged by a person looking for care or support.

Please read our terms and conditions for more information.