Yes, insurance matters when you’re working as an independent support worker.
The good news is that when you work through Careseekers, insurance is provided for services that are arranged, invoiced and paid through the Careseekers platform.
Why insurance matters
When you’re supporting someone in their home or community, insurance is an important part of working professionally and giving everyone peace of mind.
It helps provide protection if something goes wrong while support is being delivered. For example, if:
- the person you’re supporting is injured
- their property is damaged
- you’re injured while providing services.
How insurance works on Careseekers
If you’re working through Careseekers, insurance cover applies when the service is:
- arranged through Careseekers
- invoiced through Careseekers
- paid through Careseekers.
That means if you’re providing support through the platform in the way it’s intended to be used, insurance is already built into the arrangement.
What cover is provided?
Careseekers provides insurance cover for workers delivering services through the platform, including:
- public liability insurance
- professional indemnity insurance
- personal accident insurance.
What does this mean for you?
If you’re building independent work through Careseekers, insurance is one less thing to worry about for work completed through the platform.
That means you can focus on:
- setting up your profile
- completing your checks
- choosing the type of support you want to provide
- building trusted relationships with clients
- working with confidence.
What else matters?
Insurance is important, but it is only one part of getting set up properly.
You’ll also need to have your other key checks and documents ready, such as:
- your ABN
- NDIS Worker Screening
- a police check
- proof of identity
- references
- any required qualifications for the type of support you want to provide.
Frequently asked questions
Do I need my own insurance to work through Careseekers?
For services arranged, invoiced and paid through Careseekers, insurance is provided through the platform.
What insurance does Careseekers provide?
Careseekers provides public liability, professional indemnity and personal accident insurance for workers delivering services through the platform.
Does the insurance apply to all work I do?
The cover applies to services that are arranged, invoiced and paid through Careseekers.
Why is insurance important?
Insurance helps give you and the people you support more confidence when services are being delivered in the home or community. It is there to help if something unexpected happens while support is being provided.
Ready to get started?
If you’re building flexible, independent work through Careseekers, insurance is already built into the platform for services delivered the right way through Careseekers. That means you can focus on getting set up and starting strong.
Read: Do Support Workers Need A Police Check?
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