Why is my profile still pending?

Your Careseekers profile may remain pending if required documents, references, or profile information are incomplete or still being reviewed.

Common reasons profiles remain pending

Your profile may still be pending if:

• Required documents have not been uploaded

• Documents are being reviewed

• References have not responded yet

• A document needs to be resubmitted

• Information in your profile is incomplete

How to check your profile status

1. Log in to your Careseekers account.

2. Open your Worker Dashboard.

3. Review any alerts or notifications requesting additional information.

If further details are required, you will usually see a message explaining what needs to be updated.