How do I change my email address? – Careseekers

You cannot change your Careseekers login email address directly in your account settings. Because your email address is the main identifier for your account, email changes must be completed by the Careseekers technical support team.

If you need to change your login email, update your account email, or replace an old email address, you can request this through the Careseekers support team.

Why your email address cannot be changed in your account

Your email address acts as the primary login and identity anchor for your Careseekers account.

For security reasons, email changes must be handled by the Careseekers technical support team to ensure that:

Only the account owner can request the change
Your account and payment details remain secure
Important notifications continue to reach you

How to request an email address change

To request an email update, please email:

techsupport@careseekers.com.au

Include the following details in your request:

Your current email address
The new email address you would like to use
Your full name

Providing this information helps the team locate your account and process the request quickly.

Identity verification

For security purposes, the Careseekers team may contact you by phone to verify your identity before updating your email address.

This verification helps protect your account and ensures that only the account holder can request changes to login information.

What happens after the email is updated?

Once your identity has been confirmed:

The technical support team will update your email address in the system.
You will receive confirmation that the update has been completed.
You can then log in using your new email address and existing password.

Common reasons people need to change their email

You may need to update your email if:

You no longer have access to your old email address
Your work email has changed
You entered the wrong email during registration
You want to use a different email for your Careseekers account

Still need help?

If you cannot access your account or need assistance updating your email address, contact the Careseekers technical support team: