The clients you will be supporting through Careseekers will be paying for their care and support in a variety of ways. It is important you understand the different users of the Careseekers platform to enable you to deliver care and support.
What does it mean if my client is self managed?
Self managed participants have a high level of choice and control when it comes to their NDIS funding. They are able to manage their funding and pay for their supports directly. They can also use a number of different service providers (not only NDIS registered providers).
How does this affect my payments?
If you are servicing a client who is self managed they will probably be the ones to approve the invoices and they will also be the ones who pay the invoices themselves ( as opposed to a third party or directly from the NDIS). They will pay either with credit card or via bank transfer. As soon as Careseekers receives the funds they will transfer them to you within 1 business day.
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