At Careseekers, keeping children and young people safe is a top priority. This means as a worker you must follow mandatory child protection reporting laws and hold a valid child-related worker screening clearance before supporting children.
Why This Matters
- It ensures we meet the NDIS Practice Standards and state/territory laws.
- It protects the rights, safety, and wellbeing of children and young people.
- It gives families and providers peace of mind that children are supported by safe, qualified workers.
1. Child Protection Reporting
If you suspect a child is at risk of harm, you are legally required to report it under the rules of the state or territory you are working in.
Here’s a quick overview:
| State/Territory | Report To |
| NSW | DCJ Child Protection Helpline – 132 111 |
| VIC | Dept of Families, Fairness & Housing – 1300 664 977 |
| QLD | Dept of Children, Youth Justice & Multicultural Affairs – 1800 177 135 |
| SA | Child Abuse Report Line – 13 14 78 |
| WA | Dept of Communities – 1800 273 889 |
| TAS | Strong Families, Safe Kids – 1800 000 123 |
| ACT | CYPS – 1300 556 729 |
| NT | Territory Families, Housing & Communities – 1800 700 250 |
Important: If you ever suspect abuse, neglect, or exploitation, you must report it to the relevant state authority and also internally to Careseekers.
2. Worker Screening Requirements
Workers providing support to children must have a valid child-related clearance.
| State/Territory | Clearance | Valid For |
| NSW | Working With Children Check (WWCC) | 5 years |
| VIC | WWCC | 5 years |
| QLD | Blue Card | 2 years |
| SA | WWCC | 5 years |
| WA | WWCC | 3 years |
| TAS | Working With Vulnerable People (WWVP) | 5 years |
| ACT | WWVP | 5 years |
| NT | Ochre Card | 2 years |
Careseekers keeps a register of all worker clearances and tracks expiry dates. Workers must provide valid evidence before starting child-related work.
3. Training & Procedures
- All workers complete training at induction on recognising and responding to child abuse, neglect, and exploitation.
- Workers must know and follow the reporting laws in their state/territory.
- Any concerns must be reported both externally (to the state authority) and internally (to Careseekers).
Key Takeaway:
If you work with children, you must:
- Hold a valid child-related clearance.
- Understand your mandatory reporting obligations.
- Report any suspicion of harm both externally and to Careseekers.
Together, we can make sure children and young people are always safe, protected, and supported.
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