Working with Providers

Careseekers services many providers who don’t employ their own staff. 

If you start supporting clients for a provider you are still working as an independent contractor to clients for the provider through the Careseekers platform.

The provider case manages the clients you are supporting.

Careseekers is the online platform that covers the administration side of you delivering the care:

• We do your background checks and register you on our platform
• We cover your insurances (public liability, personal accident)
• We process your payments - you submit your invoices for processing and payment through our system

You will usually get in touch with the provider case managers about the following:

• Issues or concerns about clients
• Issues or concerns about your safety and welfare as a worker
• Questions about what tasks are required
• Questions about home addresses, appointments, clients' family members

If you are servicing a provider’s client through Careseekers you will need to download the Careseekers Mobile App.

You would have received an invitation to do this via the App Store ( for an iPhone) or it can be found on the Google Play App Store here.

For help on how to navigate the Careseekers Mobile App, please watch this video: