A meet and greet is a chance to get to know a support worker before deciding whether to move forward.
It gives you time to talk through your support needs, ask questions and see whether the arrangement feels comfortable and suitable. For many people, it is a helpful step in choosing someone who feels like the right fit.
What is a meet and greet?
A meet and greet is an informal conversation between you and a support worker before support begins.
It is a chance to:
- get to know each other
- talk through the support needed
- discuss routines, preferences and expectations
- ask practical questions
- see whether the match feels right
It does not need to feel formal. The purpose is simply to help both sides decide whether they would like to work together.
Why is a meet and greet helpful?
A worker may look suitable on paper, but a meet and greet can help you understand whether the arrangement feels right in practice.
It can help you:
- feel more confident about your decision
- clarify how support would work day to day
- talk through any important preferences or routines
- get a sense of communication style
- decide whether the fit feels comfortable
This can be especially valuable for ongoing support.
What should we talk about?
A meet and greet is a good time to discuss the practical side of the role as well as the kind of support relationship you are hoping to build.
You may want to talk about:
- the type of support needed
- your usual routine
- days and times required
- what is most important to you in a worker
- how you prefer communication to work
- any important boundaries or expectations
- whether the worker feels comfortable with the role
You do not need to cover everything at once. Focus on what matters most for your situation.
What should I pay attention to?
A meet and greet is not only about what is said. It is also about how the interaction feels.
You may want to notice:
- whether the worker listens well
- whether they communicate clearly
- whether they seem respectful and professional
- whether they understand your needs
- whether the interaction feels comfortable
- whether you can imagine the arrangement working well over time
These things can be just as important as experience or availability.
Do I need to make a decision straight away?
No. A meet and greet is there to help you make a more informed decision, not to pressure you into making one on the spot.
It is completely fine to take some time afterwards to reflect on whether the worker feels like the right fit.
What happens if the meet and greet goes well?
If the meet and greet feels positive and you would like to move forward, the next step is usually to agree on rates and expectations, then proceed with a booking through the platform.
This helps make sure the arrangement is clear before support begins.
What if it does not feel like the right fit?
That is okay. A meet and greet is designed to help you decide whether the arrangement feels right before moving forward.
If something does not feel aligned, it is better to keep looking than to commit to a support arrangement that does not feel suitable.
Frequently asked questions
Do I need to have a meet and greet before booking a worker?
Not always, but many people find it helpful, especially for ongoing support or when fit and routine are important.
Is a meet and greet formal?
No. It is usually an informal conversation to help both sides get to know each other and talk through the role.
What should I ask during a meet and greet?
You can ask about experience, availability, routines, communication and anything else that matters for the support arrangement.
Can a meet and greet help me decide if the worker is the right fit?
Yes. It can give you a better sense of communication, comfort and whether the arrangement feels right overall.
What if I am unsure after the meet and greet?
You do not need to decide immediately. It is fine to take time to think about whether you would like to move forward.
Find Disability Support Workers
Read: How to Find and Choose the Right Support Worker on Careseekers
Read: What Questions Should I Ask a Support Worker Before Hiring?
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