NDIA-managed funding means the NDIA manages payments to providers on your behalf. It is also commonly called agency-managed funding. If your funding is NDIA-managed, you can choose from NDIS-registered providers only, providers claim payment electronically from your funding, and the NDIA manages the book-keeping and records of your spending.
At Careseekers, that means you can still choose support through our platform because we are an NDIS-registered provider. You can compare workers and choose the person who feels right for you, but the arrangement needs to sit within our registered-provider model.
The short answer
If you are NDIA-managed:
- you can use registered providers only
- the NDIA pays providers from your plan
- you can still choose support through Careseekers
- your support arrangement needs to work through our platform and payment process.
How does NDIA-managed funding work?
With NDIA-managed funding, the NDIA pays providers directly from your plan. You can view the claims providers are making against your funding and keep track of your budget, while the NDIA manages the records of your spending. This can feel simpler if you do not want to manage provider payments yourself.
Can you still choose your own worker?
Yes.
Being NDIA-managed does not mean you lose all choice. What it does mean is that your support needs to be arranged through a registered provider. Because we are an NDIS-registered provider, you can still choose a worker through Careseekers and arrange support through our platform.
How this works through Careseekers
If you are NDIA-managed and using Careseekers, we act as the registered provider in the arrangement.
That means:
- you can choose a worker through our platform
- the support sits within our registered-provider framework
- once hours are approved, we request payment from the NDIS
- once the funds are received, we pay the worker.
What does your worker need to do?
If you want to use a worker through Careseekers, they need to be set up to work through our platform properly.
That means they need to:
- meet our safety and verification checks
- complete our onboarding requirements
- provide the documents and information we need
- be approved before they can start through Careseekers.
Can you negotiate rates?
You can speak directly with workers on Careseekers, but NDIA-managed supports still need to follow the NDIS Pricing Arrangements and Price Limits where they apply. That means there can still be discussion about the arrangement, but the final rate must stay within the relevant NDIS pricing framework.
How is NDIA-managed different from self-managed and plan-managed?
The biggest difference is provider choice and payment flexibility.
- Self-managed participants can use registered or unregistered providers and are not subject to the NDIS pricing arrangements.
- Plan-managed participants can use registered or unregistered providers, but NDIS pricing rules apply where relevant.
- NDIA-managed participants must use registered providers only.
So NDIA-managed funding gives you the most structure. For some people, that feels easier. For others, self-managed or plan-managed funding offers more flexibility.
When might NDIA-managed funding suit you?
NDIA-managed funding may suit you if you want:
- the NDIA to handle provider payments
- less direct responsibility for provider claiming
- a more structured funding arrangement
- to use registered providers only.
It can be a good fit if you want support in place without managing the payment side yourself.
How we help
We make it easier to use NDIA-managed funding while still having choice over who supports you.
Through Careseekers, you can compare workers, understand how the arrangement works, and choose support through a platform that can work within the registered-provider framework required for NDIA-managed funding.
Frequently asked questions
What is NDIA-managed funding?
It means the NDIA manages payments to providers on your behalf. It is also commonly called agency-managed funding.
Can NDIA-managed participants use Careseekers?
Yes. NDIA-managed participants must use registered providers, and Careseekers can support agency-managed clients through our registered-provider model.
Can I choose my own worker if I am NDIA-managed?
Yes. You can still choose a worker through Careseekers, but the arrangement needs to run through our registered-provider framework.
Can I use an unregistered provider if I am NDIA-managed?
No. NDIA-managed participants cannot use unregistered providers.
How are workers paid if I am NDIA-managed?
Once hours are approved, we request payment from the NDIS and then pay the worker once funds are received.
Ready to explore your options?
If you are NDIA-managed and want more choice over who supports you, we make it easier to compare workers, understand how the arrangement works, and choose support through Careseekers.
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